Returns are fast and easy:
1. Visit our online returns portal and follow the instructions to initiate your return. Please have your order number ready.
2. Once your return has been submitted, you will receive a pre-paid return shipping label and a confirmation email with return shipping instructions.
3. Pack the return in the original package, if possible. Remove all prior shipping labels from the parcel.
4. Print and attach the pre-paid return shipping label to the parcel.
5. Take your package to the nearest Purolator drop-off location or give your package to a Purolator driver making a regular pickup or delivery at your residence or place of business. Please retain your receipt if possible.